BOOK NOW

Covid 19 Update

We’re still open & here to help you

Here to help...

Get you back to enjoying your day

Or even just...

The simple things you miss doing

Call Us Today

Get back to an active lifestyle

Free Discovery Visit

Book your free discovery visit by clicking below.

Virtual Consultations

Book your virtual Physiotherapy appointment by clicking below.

Pilates Classes

Book online for your Pilates Class by clicking below.

Lisburns leading Physiotherapy, Pilates & Back Pain Clinic.

Welcome to Gav Noble Physiotherapy we help people from all walks of life, aged 35-60+ keep active and move freely without the need for painkillers!

If you live in the Lisburn, Belfast, Hillsborough, Dromore, Ballynahinch or Dunmurry area and are looking for someone to help you ease aches & pains or help with an ongoing issue, we can help you fast, just book an appointment today and we’ll be waiting to help you get back on your feet.

Sound Familiar?

Do you have back pain that is stopping you from doing something you love?

Have you got shoulder pain stopping you from lifting your arm above your head?

Have you got knee pain stopping you from getting out for a walk, run or even using stairs?

Do you have neck pain which stops you from turning your head?

Would you like to start pilates or find out more about how it works?

Have you got problems with your feet or leg pain and wondered if orthotics could help?

Or do you need a massage to help ease out some tightness or tension?

If you answered yes to any of the above, you’re in the right place, you can find many of the answers you’re looking for in our blog or by downloading one of our free reports available below!

Start Your Progress Today!

Choose any of the reports below and enter your email to have it sent to you free of charge, follow the advice inside and start making progress right away, if it doesn't work then just get in touch or book online and we'll be sure to get the right treatment for you!

Our Services

We offer a range of treatments & services that we shape around you and what your particular condition, injury or issue requires, if you’re unsure about what kind of treatment you require feel free to get in touch with us prior to booking to discuss what would best suit you. 

Orthotics

Physio

Massage

Pilates

Who We Are

Watch our introduction video below to find out a bit more about who we are and how we can help!

Latest News

Keep up to date with the latest news from the clinic, helpful information about common issues & injuries and other useful resources that can keep you moving and doing the things that you love.

Testimonials

" I've been doing Pilates now for about 3 years. I suffered from lower back pain and Pilates was recommended to me. I have greatly benefited from the classes, my back is much better and I no longer have the pain I once had.. I enjoy the classes and can now do exercises I never thought I would be able to do! Thanks Gavin for making the class so enjoyable! "

Audrey Steele

" When I first spoke to you I came with a very narrow focus and expected a deep massage on my calf and a recommendation to take things easy at my age. I was surprised by the breadth of your diagnosis and your attention to detail and causes of my problems along with the exercises to develop areas of weakness. The atmosphere was professional, relaxed and welcoming and there was no pressure to follow particular treatments. The experience was positive and while the exercises are challenging I will try to persevere. I look forward to improving my PBs."

Tom Donnelly

'I was experiencing back problems so I decided to go see Gavin. Unlike other practices I have been to Gavin first researched into why I was having back problems. I received good sensible advice on how to prevent further back pain. Needless to say I am so impressed with the treatment I received that I am now confident to carry on with my daily life without worrying about my back hurting. Cannot recommend this practice enough, they genuinely care about their patients. Keep up the good work.'

Brenda, Lisburn

We Accept Insurance!

We are recognised by most medical major insurance companies, if you don't see yours listed below please don't hesitate to get in touch as we may still be able to help!

Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.

Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours