Client Care Specialist

Natalie Willis

Natalie Willis, Client Care Specialist at Gav Noble Physiotherapy

Natalie Willis

Quick Facts

A Little More About Natalie

Favourite hobby
Going for walks with my dog, Cooking, Spending time with family and friends.
Tea or coffee
Coffee during the day, Tea in the evenings.
Favourite music
Anything but techno!!
Favourite food
Anything rice, noodles or pasta.
Dream holiday
Japan
Dogs or cats
Dogs 100%
Favourite exercise
I really enjoy running! But my son also has me playing football a little more often than I would like!!
Favourite book
To many to choose from
Favourite movie
The lost Boys
Best advice I've ever been given
“Progress, not perfection”
Favourite thing about working at Gav Noble Physiotherapy
Our happy little team!
In Conversation

In Natalie's Words

What do you enjoy most about welcoming patients?

I enjoy creating a warm and friendly atmosphere where our patients feel comfortable and looked after from the moment they arrive. It’s lovely to see familiar faces and get to know our patients along the way.

How do you help people who are nervous before their appointment?

I understand coming to an appointment can sometimes feel overwhelming. So, I do my best to be patient, approachable and reassuring. I am always here to answer any questions or even have a chat to take their minds of being nervous.

What do you enjoy most about working at Gav Noble Physiotherapy?

I enjoy being a part of a friendly and supportive team! It’s also very rewarding to see patients progress throughout their treatment, I enjoy getting to know them and watching their confidence grow with each appointment.

What makes Gav Noble Physiotherapy different?

I think mainly the atmosphere, we have a warm and friendly team, and we all work together to make sure every patient feels comfortable and supported coming into the clinic.

What's your favourite patient success story?

Although I don’t play a part in treating patients coming into the clinic, I love seeing patients progress throughout their time with us. From welcoming them at their first appointment to watching them leave feeling happier and more confident, it’s rewarding to see each of their individual journeys.

What do you hope every patient says about Gav Noble Physiotherapy after their visit?

I hope that every patient leaves feeling as though they have been genuinely listened to and cared for. I would love to know that they felt comfortable from the moment they walk through the door and know that we are all here to support them on their journey.