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How is that knee pain?

Apr 23, 2021

How is that knee pain?

If you are suffering with ANY kind of knee stiffness, pain, aching or swelling, you will already know that is “life limiting”. It may already be holding you back from things that you love doing!

And if you didn’t have knee pain, here are some of those things you would most likely be able to ENJOY doing again, immediately…

1.) Waking up in the morning and effortlessly get up out of bed and walk to the bathroom.

2.) Bending your leg up and putting your own socks and shoes on, without having to worry about stiffness or sharp pain.

3.) Sitting at work, COMFORTABLY, WITHOUT your knee aching.

4.) Walking up and down stairs to do our daily chores without having to worry about each step.

5.)  Going to bed knowing that you’re finally going to get a good night’s sleep and are not going to wake up because of a dull ache or sharp pain in your knee waking you up each time you turn over.

6.) Getting down on the floor to play with your own kids or grandkids, knowing that getting back up from the floor will be easy.

7.) Being able to stand up for longer than 10 minutes without having to lean on your other leg just to ease your knee pain, or even having to look for a chair to sit down on for a rest.

8.) Going for a run again without having to face the thought and consequence of your knee tightening or swelling and FORCING you to stop and limp the rest of the way home.

9.) Take a long walk in Wallace park, Hillsborough Park or along the tow path or your favourite place without the fear of having to spend the rest of the day with ice on your knee, because it’s become so swollen.

10.) Get out into the garden, kneeling down and doing some weeding, or even being able to bend and kneel to wash the car.

These are the common things that people tell me they really wish they could do, free of knee pain, when they first come and see me.

It’s a bit like a “wish list” clients give me when we first talk.

And one of the reasons I want to help you is, that I realize you are missing out on doing LOTS of things that you love to do. (Perhaps one or two are on that list?…)

And it’s only at times like this, when you are in pain and likely to be FORCED into having to miss out on doing any of them, do you really appreciate how much you value each AND the amount of quality and enjoyment they bring to your life.

My question now to you is:-

“Would less knee pain make a difference to your life, if you were able to ENJOY doing things and go places without suffering with knee pain? – OR – Are you still living with the fear of waiting for knee pain to strike again?”

If the answer to either is “YES”, then you are “PERFECT” for physiotherapy here.

Makes it very convenient for you to find why we’re likely to be your best option, if you want to avoid painkillers and generic advice, when trying to end your knee pain.

I want to end your knee pain naturally and I’ll only be giving you specialist advice that will make a difference, quickly.

P.S. If this sounds good to you, give us a call today on 028 9266 6959

P.P.S. Feel free to find out more about how you may be able to make simple changes in your life to ease knee pain by downloading our FREE knee pain report HERE


 

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Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics

  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.