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Physiotherapy

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Pilates Classes

Do You Want To Put An End To Pain And Stiffness…Keep Active and Mobile…And Finally Start To Get More Living Out Your Life….EVERYDAY..

And Without Taking Painkillers, Without Seeing The GP, and Without Having To Wait On The NHS…

“Learn About Physiotherapy, What It Is And What It Can Do For You..”

Download the FREE report to find out about the 52 Most Frequently asked questions

We give men and women in their 40’s, 50’s and 60’s the BEST help and advice to keep them PAIN FREE, ACTIVE and always “ON-THE-GO” so that they can ENJOY great HEALTH, for many years to come.
This report will help you to make a better decision about your health and let you know what we can do for you..

We are one of Northern Ireland’s leading back pain specialist clinics, helping people stay active, keep mobile and doing the things they love doing, without the need for painkillers.

Conditions we treat

Back pain
Ligament injuries
Elbow pain
Shoulder pain
Headaches
Hamstring injuries
Sciatica
Knee pain
Arthritic pains
Muscular strains
Whiplash
Sports injuries
Neck pain
Frozen shoulder
Ankle sprains
Achilles pain
Running injuries
Golf injuries
Soft tissue injuries
ACL reconstruction
Occupational Health issues
Post-surgery rehabilitation

Techniques we use

Acupuncture

Manual therapy

Joint mobilisations

Soft tissue release

Myofascial release

Massage

Posture assessment

Manipulation

Pilates

Electrotherapy

Kinesio taping

Taping

'Be Activated' technique

Trigger point release

Exercise rehabilitation

Running gait analysis

“Look Who Else Came Looking For Specialist Physio At Gav Noble Physiotherapy, And Left Feeling Much Healthier In A Short Period Of Time”

"I had been experiencing knee pain, a hot burning sensation in both knees for several months, then I began to have heel pain too for approximately three months. The pain progressed, it was difficult to wear shoes and my feet were very stiff and sore, especially in the mornings when I put my feet to the ground and when walking up and down stairs. I stopped all my usual leisure activities as I thought rest would help my knees and heels. Dog walking, yoga and cycling were greatly missed and I was becoming more and more anxious and stressed about the length of time it was going to take to solve these problems.
I discussed my pains with my yoga teacher who agreed a break from class would probably be best, she recommended heel exercises which helped, we thought it was an Achilles heel prob.
Doctors appointments followed and a course of anti inflammatory tabs were prescribed for inflamed joints showing wear, if tabs didn't work a referral to a physio would be considered but that could take several weeks. I did not feel much benefit from first course of tablets. I was disheartened and didn't start the stronger ones prescribed.
A friend, a dedicated basketball player recommended a sports physio in Newry. I hadn't been to a physiotherapist before, to be honest I didn't really know what to expect, I was just keen to find an answer to what exactly was causing this pain and what I needed to do to help myself recover and get back to what I usually do. I wanted further advice, the correct exercises and a recovery plan asap not just painkillers to numb the pain! My husband googled sports physio's in Lisburn and I contacted Gavin.
I was happy with Gavin and the advice he gave me right from our initial telephone conversation. I made an appointment and completed my new patient forms prior to my visit. This was a great benefit as it didn't eat into the consultation or treatment time and I definitely left feeling the fee was for the duration of the full appointment time with Gavin and not half spent on a paper exercise, money well spent.
I was delighted with the whole service. I experienced great pain relief immediately and have an exercise recovery plan to build up and strengthen my weak areas. I am two weeks into the exercise plan and I know its working. The treatment and advice relieved more than my pain, it has eased my worry and stress and I am walking my dogs and back on my bike! I have recommended Gavin and his Physiotherapy to family & friends & many since my visit, I am just delighted at the change it has made for me.
Thank you Gavin"

Arlene Coffey

Gavin Noble Physiotherapy offers a well established rehabilitation service delivering a holistic approach to each individual’s health and wellbeing with a range of assessments and treatments.

They develop individual and appropriate packages of treatment, giving specialist and professional advice to patients, helping them to understand and address their condition.

In addition, they offer appointment reminders and video’s outlining agreed exercise plans, which is further testament to the overall organisation of the whole practice and an element which I find particularly useful.

Their premises are engaging, clean and most of all friendly.

Karen Martin, Lisburn

Book your physiotherapy appointment now with Gavin Noble, Specialist Physiotherapist.
Call 028 9266 6959

Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.

Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours