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Sports Massage

Sports massage tends to be a deeper and more intense treatment. It is based on the various elements of Swedish massage and often incorporates a combination of other techniques involving stretching, compression, friction, toning, and trigger point response techniques similar to Acupressure and Shiatsu. The skilled therapist brings together this blend of techniques, knowledge and advice during treatment, to work effectively with the client to bring about optimum performance and to provide injury-free training and minimize post event injuries.

One of the main reasons that people choose to have a sports massage with a physiotherapist, is because they can access an injury expert at the same time. You get double the value as you are able to ask the physio as many questions as you want about the pain that you’re in, injury advice, recovery techniques or any other such questions you might have, all at the same time that you’re getting the deep massage that your muscles need.
One of the main reasons that people choose to have a sports massage with a physiotherapist, is because they can access an injury expert at the same time. You get double the value as you are able to ask the physio as many questions as you want about the pain that you’re in, injury advice, recovery techniques or any other such questions you might have, all at the same time that you’re getting the deep massage that your muscles need.

How deep do you like your massage?

If its a really deep sports massage that you are looking for then just let the physiotherapist know. The therapist will work as deeply as you need, all you need to do is ask. All we ask is that you let us know if you have a high pain threshold and, what you feel comfortable to tolerate. This massage is tailored to suit your needs.

Common Ways That Sports Massage Will Help You

Relax general muscles stiffness and soreness of the legs
Reduce back stiffness
Ease hamstring tightness
Reduce calf muscle tightness
Relax stiff shoulders
Pre-event muscle preparation
Post-event muscle recovery
Reduce injury risk by reducing scar tissue of old injuries
Relieve stress and pain
Prevention of delayed onset muscle soreness (DOMS)
Helps assist stretching of tight muscles
Our Sports massages can be 30 minutes or 60 minutes long.
To book, please call 028 9266 6959, or e-mail info@gavnoble.com

Therapeutic Massage

Therapeutic massage techniques are derived from a variety of massage styles. These styles can include Swedish massage techniques, deep tissue to long relaxing stokes. Your therapist will tailor your massage techniques depending on your needs. If you are unsure whether or not massage is appropriate for you, please call us at Gav Noble Physiotherapy for individualized advice.

People use therapeutic massage as a standalone treatment. On the other hand, some people, such as athletes, labourers or stressed out office workers, receive regular therapeutic massage to keep themselves in good physical condition.

How Will Therapeutic Massage Help You

Therapeutic Massage is a combination of Relaxation Massage and Remedial Massage to not only relax your whole body but at the same time, work through some of the muscle issues or “tight spots” you may be experiencing.
It will help improve your circulation, which enhances the delivery of oxygen and nutrients to muscle cells and helps remove waste products or reduce swelling. These circulatory effects of massage may have value in the treatment of some inflammatory conditions, such as arthritis.
Massage therapy induces a relaxation response, which lowers your heart rate, breathing rate, and blood pressure; plus boosts your immune system; and generally decreases the physical effects of stress.
Therapeutic massage will also help to loosen muscles, improve muscle tone, and increase their flexibility
These effects suggest that massage may be helpful for a wide range of conditions.

Our Therapeutic massages can be 30 minutes or 60 minutes long. Here at Gav Noble Physiotherapy, Gavin and all members of the team are specialists in their field and have trained extensively to be able to provide the highest standard of care.

To book, please call 028 9266 6959, or e-mail info@gavnoble.com

To book a massage session Call 028 9266 6959

Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.

Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours