Shockwave therapy

Free Discovery Visit

Virtual Consultations

Pilates Classes

Are you someone who is suffering with a longstanding pain in your Achilles tendon, the front of your knee, the sole of your foot, or even at your elbow?
Is it agony putting your foot on the floor when you get out of bed in the morning?
Has your running come to a standstill because of pain at the back of your ankle, or the sole of your foot?
Are you missing out on your regular runs with your friends or at your running club?
Are you having to watch your friends or listen to them talk about their golf, tennis or hockey, because your elbow or shoulder pain is stopping you from joining in?
Have you tried other treatment options with limited success?
Are you worried that the pain and discomfort will never go away?

If you have answered YES to any of the questions above then Shockwave Therapy may just help you!

Why Shockwave therapy?

Shockwave is a non-invasive, way of accelerating the natural healing process!
Shockwave provides Rapid, Safe and Effective pain relief, even if other treatment options have failed!
Approved by NICE (the National Institute of Clinical Excellence), the organisation responsible for advising the NHS.
Approved by most medical insurance providers.
It can take 3- 6 sessions.
There is a 70-95% success rate.

What is Shockwave used to treat?

Plantar fasciitis
Achilles tendinopathy
Tennis elbow (Lateral Epicondylitis)
Rotator cuff tendinopathy
Patella tendinopathy
Hamstring tendinopathy
Shin Splints (Medial Tibial Stress Syndrome)
Frozen Shoulder (Adhesive Capsulitis
Greater trochanteric pain syndrome
(Hip pain)
Plus many more….

How does it work?

Shockwave is a mechanical pressure wave generated acoustically through a hand held piece.
A good example of a shockwave in everyday life with a far greater force is thunder or the supersonic sound of a jet engine, it is a wave that transmits energy.
By sending shockwaves through the tissue it creates changes in the healing process in the body. It can also help to produce an anaesthetic effect in the body too.
Overall, this helps improve inflammatory, nervous, tissue repair function and cellular regeneration. Healing continues to work 3 -4 months after treatment.

What to expect

Following an initial consultation to determine the suitability of Shockwave therapy for your condition, treatments are then typically performed at weekly intervals.
Each treatment session takes around 20-30 minutes with most conditions responding really well within 3-6 treatment sessions.
Many clients experience an improvement in symptoms almost immediately while others can take up to several weeks to start feeling a benefit.
The impulses of energy caused by radial shockwaves passed into the treatment area are felt as rapid pulses which can feel a little uncomfortable but not painful.
Usually your first treatment will start with a low level of intensity which can be increased as you feel more comfortable.

Call 028 9266 6959 NOW, to find out more how Shockwave can help you!

  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background


  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist


  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money


  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education


  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?


  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.


  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.


  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.


  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.