Headaches – What is happening?

Apr 23, 2021

Why do some people suffer from regular headaches?

Headaches are a pain. We can all get
them now and again, but for some of us, they’re more of a regular occurrence
than others…

I have to admit that sometimes I am
shocked at just how many people we see at the clinic who suffer from headaches.
Quite a lot of the time the headache is present in conjunction with another
injury. Many people suffer from these headaches so often that it just becomes a
part of daily life, and they just put up
with it.

That’s why pain relieving medication
are such big sellers.

I want to let you know that these medications only relieve
symptoms, when the true cause of recurring headache is quite possibly the
result of something else that could be simply addressed, thus putting an end to
those headaches.

So we had a patient in last week suffering with back. They also
complained of recurrent headaches, especially when their back was sore! They
sit in an office all day working on their computer, working to deadlines –
quite stressful.

Her doctor gave some pain relieving medication which did help
short term, yet her headaches and back pain remain.

She was at a bit of a loss despite seeking advice elsewhere, and
came to us as almost to give it one last shot of getting rid of her pain.

Now, I had several ideas of what exactly I wanted to look at, and
where exactly her pain was coming from.

In my years of experience, it’s often the case that if someone is
suffering from recurrent, disheartening, regular episodes of headaches, that
they just haven’t got to the real underlying root cause of their pain – and
most of the time it’s

nothing to do with

anything that’s going on
in the head!

Most frequently, recurring headaches are most likely to be as a
result of


in the shoulders, jaw or neck –
something that many people aren’t even aware of. Even if you are suffering from
back pain, the body tenses to restrict movement and the resulting problem can
be headaches as well as back pain.

You see, while simple painkillers prescribed by the doctor may
help take the pain away for a few hours, they aren’t actually doing anything to
prevent them from coming back and hitting you hard when you least expect it. We
hear it all the time, that after taking pain relief, a person feels great. As
soon as that wears off, then BAM!! The pain returns.

The one thing most people disregard as a trigger is


all know stress does many things to our body, but where do we feel stress the

We feel it as tightness and tension in our neck and shoulder
muscles – and all of this tension brings on headaches!

So imagine
this(if your mornings are like mine), you are running late in the morning, you’re
trying to get children breakfast and ready for school, plus getting yourself
ready…it get’s pretty stressful sometimes.

So now
add up those small stressors, to ones that you will also have through the day,
and by the end of the week, you have a lot of tension around your shoulders.

This is why it’s important
to deal with these things daily, without responding to them in a stressful way,
so we can start to prevent headaches and make them occur less and less.

So what are some things you can do right now to help?

There’s a number of relaxation techniques that can reduce symptoms
of stress. Making time for pleasurable activities such as listening to music,
reading a book, or doing your favourite exercise. For me, I love going to my crossfit
gym to really take my mind off things.

In addition, you should set aside time, even if it’s just 10
minutes a day, to practice a relaxation
technique such as deep breathing.

Many of our clients attend our Pilates classes really love the
class as it helps them reduce stress and tension, PLUS they feel they sleep
much better. Another BIG PLUS too is that Pilates is helping to tone their

At the end of the day stress can make your head hurt – and a
headache can really stress you out! So either way, to reduce the pain, we’ve
got to rein in the stress.

If you need more tips to ease neck pain and headaches, you can
download my free report here instantly:

Neck Pain and Shoulder Pain

which shows you how to ease pain naturally, without needing painkillers.

Join The Conversation

If you’d like to have your say on this article feel free to add a comment using the form, we love to hear your thinking and open the table to discussion, and hopefully share resources, blog posts, articles and information that’s useful to you!

If you’d like to discuss anything in private instead, just get in touch using the contact details at the bottom of the page!



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  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background


  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist


  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money


  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education


  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?


  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.


  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.


  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.


  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.