BOOK NOW

Avoid stiff neck creeping up on you

Apr 23, 2021

Avoid A Stiff Neck
From Creeping Up On You

Let me tell you about one of the most common things that
people aged 50+ who come to see me experience…In fact a patient came to see me
last week with this problem.

The sudden onset of shoulder and neck tension.

It often sneaks up on people without any warning and without
any mechanism of injury.

And usually offers no explanation as to why you might wake
up with an annoying, nagging pain in the neck one day that can even begin to
make it difficult to enjoy daily life.

Neck pain can often be caused by a number of things…

Spending all day long at a desk looking at a computer
screen, sleeping with too many pillows, lifting and reaching, ironing, watching
TV and even reading a book before you go to bed.

Now, you might think the things I’ve just mentioned are
simple, and that they wouldn’t cause neck and shoulder pain at all…

But the thing is, just as with anything, if something is
done repetitively no matter how small or trivial, eventually it will have an
impact on your body, and will surface a few years later done the line in form
of pain, stiffness and tension.

So, with that said, let’s take a look at watching TV…

Let’s face it watching TV is something that most people do,
and of course there’s nothing wrong with it!

I enjoy winding down with a good programme before I call it
a night – Australia Masterchef is a firm favourite, and I love to read a story
to my daughter in the evening before she goes to bed.

Now, what most people don’t realise is that the head is
designed to be kept in a position where your ears are in line with your
shoulders, and most of the time when we’re doing certain activities, your ears
are no longer in line.

I can be guilty too whilst watching TV or when reading, that
my head tends to bend forwards and put extra pressure at the back of my neck.
Understanding this and correcting it ASAP will only help to keep neck and
shoulder pain at bay!

Continue to let the head flex and get out of alignment every
day, will only gradually worsen unwanted problems, like tension as time goes
on.

So what can you do to fix a stiff neck before the tension
gets any worse?…

Well to start with, when watching TV be aware of your neck
posture.

If you notice your neck is leaning forward at all, tuck your
chin in down towards your neck and chest. This will help to straighten the
neck.

Another thing you can do as soon as you wake up is to take a
hot bath or shower and have a gentle stretch. Muscles love to be warm, and they
don’t like being kept stationary.

With that said, you could also consider taking up activities
like Pilates, which is great for your posture and can even reduce the risk of
neck pain due to the amazing AND relaxing strengthening exercises.

For more ways and advice to ease neck and shoulder pain, go

here

next to collect your free tips report:



Neck Pain and Shoulder Pain

Related Posts

Top things you need to know about growing pains

Growing Pains   Are growing pains real?   The short answer is that yes, growing pains are a real and usually harmless part of childhood. Though poorly understood, they are recognized as a common phenomenon occurring most often between the ages of 3 and 12. The pain is...

read more
All you need to know about cervicogenic headaches

All you need to know about cervicogenic headaches   What is it?   Headaches are a generic term for any pain in the cranial region. They can be caused by a variety of factors and there are many different types. A severe headache can stop you in your tracks...

read more
What Causes Joint and Muscle Stiffness? Here are 4 things!

What Causes Joint and Muscle Stiffness?   Joint and muscle stiffness can be felt in any part of the body. While it may be accompanied by pain, this is not always the case and can have many different causes. Feelings of stiffness can be easy to ignore, however, they...

read more
Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.