Let’s learn about Shockwave Therapy

Oct 12, 2022

Shockwave Therapy

Let’s learn about Shockwave Therapy

What is shockwave therapy?

Shockwave therapy is a safe non-invasive therapy that is effective treatment for tendon, muscle or joint disorders.

Shockwave therapy involves passing, short, intense mechanical sound waves (definitely not electrical shocks) into affected tissues in the body. These shock waves increase blood flow in the tissue, cause and pain relieving affect, and stimulate the body’s ability to repair and regenerate. So basically, the treatment helps the body go into repair mode and restart its own natural healing process.

Who can Shockwave therapy help?

Shockwave therapy is able to help people who have been suffering with chronic pain that is stopping them from doing something they love doing. Sometimes it’s pain that stops you from walking, running, playing golf, playing tennis or from even just doing stairs. So its pain from your foot/ankle pain, knee, shoulder, and elbow that is slowing you down or stopping you from that thing you enjoy doing.

Is it safe?

Yes. Shockwave is a very safe treatment and has been clinically proven to help lots of conditions. It has been approved by NICE (National Institute for Clinical Excellence).

What conditions is shockwave therapy used to treat?

  • Achilles tendonitis
  • Plantar fasciitis (foot pain)
  • Patellar tendinitis
  • Shin splints
  • Tennis elbow
  • Golfers elbow
  • Frozen shoulder
  • Rotator cuff
  • Hip pain

Is treatment painful?

You will definitely feel the treatment. Everyone is different as to what they feel. Some experience pain but this should always be tolerable. Some people feel a discomfort. You should always tell your therapist how you feel, as the machine can be set to a tolerable level for you.

How many sessions will I need?

Research tells us that most conditions will require anything from 3-10 sessions of shockwave therapy. These sessions are generally spaced at 1 week apart for most effectiveness. For long standing conditions you may require further sessions.

What should I expect during a session?

We aim to treat the most painful area. You will be required to expose the skin of the painful area. Some gel is applied to the skin which improves the contact between the skin and the shockwave hand piece. This will allow the shockwaves to pass into the body more efficiently and most importantly, more effectively.

Are there any side effects?

Following treatment you may experience:-

  • Pain and discomfort which can occur during or after treatment. This will usually subside within 1-2 days
  • Mild skin reddening or bruising at the treatment site
  • Minor skin irritation at the treatment site
  • Temporary numbness in the area.

These are all normal reactions that tells us your natural healing process is taking place.

What are the advantages of shockwave therapy?

  • Fewer potential complications
  • Faster return to normal activity
  • No anaesthesia
  • Non invasive
  • No medication
  • Significant clinical benefit
  • Natural analgesic effect

Who shouldn’t get shockwave therapy?

  • Ladies who are pregnant
  • People with malignant tumours
  • Application over open growth plates – please check with your therapist. This normally applies to under 18’s at certain points of their bodies.
  • Infection sites
  • If you are taking blood thinning medication or have a blood disorder
  • Nerve or circulation disorders


If you have any further questions about shockwave therapy then please do not hesitate to contact us on 028 92666959, or email on Alternatively, feel free to check out more info HERE.



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  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background


  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist


  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money


  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education


  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
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  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?


  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.


  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.


  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.


  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.