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Focus On Osteoporosis

Apr 23, 2021

Focus On Osteoporosis

Osteoporosis is a widespread condition characterized by low bone
mass or density. It is primarily a metabolic disorder related to age and
general health with a variety of risk factors and causes. The most common and well-known
consequence of osteoporosis is weakened bones that can break from small forces
that would usually be harmless.

In osteoporosis, both the matrix of the bone (similar to
scaffolding) and the density of the bone are affected. While bone seems like a
static part of our body, bone is continuously laid down and removed by our
bodies. In osteoporosis, there is an imbalance between the growth and reduction
in the bone where the bone becomes progressively weaker. As such, it is a
progressive disorder that worsens with age, and while the disease process might
begin much earlier, symptoms are usually only noticed over the age of 50.

What are the signs and symptoms?

Often called a silent disease, many people with osteoporosis
will have no idea that they have the disease, as there are no visible symptoms.
Sometimes the first sign that an individual has osteoporosis is when the first
bone breaks; unfortunately, these bones are also slower to heal than healthy
bones which can lead to ongoing complications. Broken bones are not the only
symptom of osteoporosis, as bones lose density and strength, they can also
become compressed and develop wedge fractures under the weight of the
body.

When the spine is affected by osteoporosis, people may develop a
hunched or stooped posture, which can itself lead to respiratory issues and
places pressure on the internal organs. Osteoporosis can severely impact a
person’s mobility and independence, which can have a distressing impact on
their overall quality of life.

What causes it?

As a metabolic disorder, osteoporosis can be caused by any
process that interferes with the body’s ability to maintain bone density. This
includes gastrointestinal conditions that prevent adequate absorption of
calcium, required for bone growth, lack of dietary calcium or low levels of
vitamin D, which are essential for the absorption of calcium. Some medications
can contribute to bone loss as an unfortunate side effect, especially if they
are taken for a long time or in high doses. A well-known example is the
long-term use of steroids which are prescribed for long periods to reduce
inflammation.

Inactivity can also predispose a person to osteoporosis as bones
respond to force and weight-bearing by building more bone. Having a sedentary
lifestyle or choosing activities with low levels of impact can mean that
without the weight-bearing stimulus to make bone, bones are less dense over
time. Osteoporosis is a common issue for elite cyclists and swimmers, who are
more likely to develop the condition if they don’t also include weight-bearing
activities such as jogging in their training program.

How can physiotherapy help?

Physiotherapy can help you to improve your overall bone health,
avoid or recover from fractures. Physiotherapy exercises can direct you to
safely increase your weight-bearing, which can help build bone mass. Balance
training is also an important factor as this can reduce your risk of falls.
Your physiotherapist can also help you to adjust your lifestyle, at home or at
work, to protect your bones and improve your posture.

None of the information in this newsletter is
a replacement for proper medical advice. Always see a medical professional for
advice on your injury.

If you need any further information, please

contact

the clinic on 02892 666959, or email info@gavnoble.com

Or feel free to find out more about how we can help by checking out

here

.

Join The Conversation

If you’d like to have your say on this article feel free to add a comment using the form, we love to hear your thinking and open the table to discussion, and hopefully share resources, blog posts, articles and information that’s useful to you!

If you’d like to discuss anything in private instead, just get in touch using the contact details at the bottom of the page!

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Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.