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ACL Tears

Apr 23, 2021

Information for you about ACL tears

What is an ACL tear and how does it occur?

The ACL, or anterior cruciate ligament, is a strong piece of
connective tissue, which attaches the thigh bone (femur) to your leg bone
(tibia). The ACL provides stability to the knee joint as it prevents the tibia
from sliding forward relative to the femur.

ACL tears are a common sporting injury; however, can also occur
from everyday activities. The most typical mechanisms of injury are landing
awkwardly from a jump, twisting the knee, or suddenly stopping while running.
The ACL may also be injured during knee hyperextension, or when hit from the
outside. Often, other tissues surrounding the knee are also damaged, including
the medial collateral ligament, meniscus, joint cartilage, and bone surfaces.
The ligament can be stretched, partially damaged or completely torn.

What are the signs and symptoms?

Many people report hearing a “pop” in the knee along with
immediate pain and swelling. Decreased range of movement of the knee is common,
and the injured knee is typically unable to take full weight when standing or
walking. The knee may also feel unstable, with a sensation of “giving way”.
Poor balance and coordination may also be experienced. Smaller tears of the
ligament may have only mild symptoms, however, more severe tears will have more
significant pain, swelling and instability.

Is surgery necessary?

Traditionally, surgery was thought to be necessary for all
full-thickness ACL tears. A series of recent studies have shown, however, that
outcomes are often the same for people who chose surgery and those who don’t,
both in terms of recovery and future risk of osteoarthritis. Individual
circumstances will impact this decision; elite athletes and patients with
additional meniscal tears often do best with surgery. Generally speaking,
however, with time and full rehabilitation, many people can return to their
previous levels of activity without surgery.

How can physiotherapy help?

For both surgical and non-surgical recovery from ACL tears,
physiotherapy rehabilitation is essential for a full recovery. Your
physiotherapist will assist you with improving your knee’s range of movement,
lower limb strength, balance, stability and coordination. You will re-learn the
tasks of walking, using stairs, and negotiating obstacles with retraining of
your balance and control.

Early in rehabilitation, the RICE protocol (rest, ice, compress,
elevation) is used in conjunction with static resistance type exercises to
improve muscle contraction in the leg and increase blood flow in the area.

Throughout your rehabilitation program, you will progress
through a variety of strength and mobility exercises targeted towards your
individual needs, with goals of returning to your favourite sport or hobby as
soon and as safely as possible.

You can find out more about knee pain and what to do about it

here.

None of the information in this newsletter is a replacement for proper
medical advice. Always see a medical professional for advice on your individual
injury.


For more information or assistance please call the clinic on 028 92666959 or email at info@gavnoble.com

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Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics

  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.