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5 Things You Could Be Doing That Makes Back Pain Worse

Apr 23, 2021

5 Things You Could Be Doing That Makes
Back Pain Worse

Christmas is a busy time of year. Most
people tend to be busy doing the following: – Christmas present shopping,
partying, visiting family and friends, working hard to get deadlines met before
the holidays, and worrying about where and when the grocery shopping will be
done.

We become so busy that we often forget
to look after ourselves, because something just needs done.

This brings us to Mary, who visited
our clinic last week. Mary had been suffering with mild back pain for about a
month. She had generally been ignoring it, thinking it would just go away. She
then went out shopping in the town to get some Christmas presents and ended up
carrying some bags home, one which contained a heavy Christmas present for her
grand-daughter. She could feel that the weight of the bag was starting to gradually
make her back pain worse. By the time she got home she was in agony. She called
the clinic and we were able to see her the following day.

Now Mary, has now received a few
treatments and is well on her way to recovery, and is looking forward to
getting back in to town to complete her Christmas shopping for her other
grandchildren – nothing too heavy this time…………..

If you are like Mary, then the
following top pieces of advice could be incredibly useful for you too..

These next top tips are useful for
most people, although this list is not exhaustive, there may just be a little
gem which could help you..

Shopping –

when
you go out shopping, be careful not to get too laden down with heavy or even
many bags of shopping. This can add extra stress to the muscles and joints in
your spine and in turn increase lower back pain. Although it may add extra time
onto your shopping, make frequent trips back to your car to drop shopping bags
off, or bring someone else with you to help share the load.

Ignoring pain –

When you ignore pain, your pain most likely
will continue to have pain or it will quietly grumble away in the background.
It will continue to grumble until one day it maj just suddenly get worse. Why
not be like Mary, get in touch with the clinic, and let one of our specialist
physiotherapists get to the root cause of the problem, so that you don’t need
to go into Christmas worrying about niggling aching back pain.

Lack of Exercise

– If you don’t exercise then the body will
stiffen up. You will always here me say, ‘doing something, is better than doing
nothing’. Vital that we all do a little bit of exercise. Whether that is a bit
of walking or swimming, you should always incorporate a bit of stretching and
strength exercise too. A great way to incorporate these is to take up some
Pilates. It’s an awesome form of exercise to stretch, strengthen the body, stay
mobile, move freely and strengthen the core.

Partying

– yes partying can make back pain worse. It’s really the wearing of high heels.
High heels alter the way you walk, which leads to bad posture and back pain,
even knee pain too. Try a soft cushioned pair of shoes instead. Don’t let
fashion, get in the way of a healthy back.

Sitting

– sitting long periods also tightens up the body as muscles and joints don’t
move. They then stiffen, and this tends to worse as we get older. So, avoid
sitting long periods, no longer than 20 minutes, then get up and have a great
stretch, short walk. You will feel so much better for it.

If you want to know any
more tips on how to ease back pain, click here to download my free report today


HERE

:


Back Pain



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Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
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  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
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Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
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Skills Required 

  • Commitment to ongoing professional development
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  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
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  • Flexible working hours
Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
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  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.