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3 Most Important Things To Do When You Have Knee Pain

Apr 23, 2021

3 Most Important Things To Do When You Have Knee Pain

Knee pain is one of the most common things we see in the clinic. It’s a condition that whilst common can be treated very effectively.

Some of the more common complaints with knee pain are: pain when running, or even pain from playing sport, ligament & cartilage injuries, knee replacements, to the more common arthritis of the knee.

Arthritis in the knee is not to be feared!

Osteoarthritis(OA) in fact is a general wear and tear of the joints and can be helped significantly by doing the right things.

Similarly, runners complaining of knee pain when running need to understand what is actually causing the pain and it can then be corrected.

We had Mark visit us recently. Mark had been suffering with knee pain when running. It actually stopped him from running and he was becoming frustrated as he enjoyed running. After a full assessment and an understanding of where exactly his knee pain was coming from we initiated the correct physiotherapy treatment for him, and he is now back out running.

We love hearing about people who have overcome their knee pain and are back out doing the things that they love doing. Whether that is out running, walking the dog or even getting out to the shops to do the weekly shopping. There’s nothing that makes us happier than when our patients are happy.

Imagine the life where your knee pain has taken over. A life where you:-

Unable to get to and walk around the shops as your knees hurt too much

  • unable to go for a run
  • unable to do housework as you can’t manage stairs well
  • unable to get up from or down to the floor to play with your children or grandchildren
  • unable to take the children to the park as the walk makes the knee pain unbearable

 

Life doesn’t have to be this way. You don’t have to be in a position to accept it. As I always say, ‘doing something is better than nothing’! You should never give up as there is always something that you can do to help.

Below I offer you my most valuable pieces of advice for anyone who suffers with knee pain.

Physio treatment

Getting to see a hands-on specialist Physio means you’re going to get very fast access to care that will soothe and relax tight aching muscles, loosen stiff, stuck and painful joints, and help you strengthen your body so that you can go back to doing the things that you love. You can often leave a good Physio with concerns eased and physical pain reduced, inside 30-40 minutes. and you will see a dramatic change in pain and stiffness that you may be experiencing.

A specialist physiotherapist will assess and diagnose the problem. They help you get to the route and main cause of the problem and then formulate a plan for you to help you get back to doing the things you love doing.

Exercise

It is so important that you do some form of exercise to help the knees. Cardio exercises strengthen the muscles that support your knee and increase flexibility. Weight training and stretching do, too. For cardio, some good choices include walking, swimming, water aerobics, stationary cycling, and elliptical machines. Pilates may also help ease stiffness and improve balance. Please always consult a healthcare professional for the correct advice with regards to exercise so you are doing something that shouldn’t irritate pain.

Keep doing what you enjoy doing

One of my favourite things for people. I don’t like stopping anyone from doing things they love doing. If it is not irritating the problem then generally I am happy for people to continue living their lives to the fullest. Obviously, if an activity irritates a problem, it is time to modify the activity, so let’s do that instead of ceasing the activity altogether.

So there you have it. My top 3 pieces of advice for knee pain.

If you have any further questions, please feel free to email me at gavin@gavnoble.com

, or call the clinic to speak to one of our specialist physiotherapists. 028 92666959

Alternatively, you can download our FREE knee pain report here :-

https://www.gavnoble.com/knee-pain

 

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Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics

  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.