Will a pillow help my neck pain?

Nov 1, 2022

Will a pillow help my neck pain?

Is there a pillow that I should get that will help with my neck pain?

This is a very common question that we get asked here all the time at the clinic.

The short and simple answer to this is yes.

At the clinic we see a lot of people with neck pain. The neck pain that we see has quite a large number of common causes. These causes can come from anything like:-

  • Sports injury
  • Car crashes
  • Waking up with sore neck
  • Posture related – looking at computers/phones/ipads
  • Pinched nerve

So when people start to suffer with neck pain, it starts to affect their daily lives. It starts to affect:

  • Their ability to work
  • Their concentration
  • Their driving
  • Their ability to carry out everyday tasks
  • Their sleep
  • Looking after their children/grandchildren
  • Headaches and migraines

It is very important to us as therapists that we are able to fully assess and get to the root cause of the neck pain. We don’t just want to put a ‘sticky plaster’ on it, take some painkillers and hope for the best. We want to get to the root cause of the problem and work with that.

There may be more than one reason that the pain is there in the first place and it is important that we look at the whole picture.

A tree has many branches and we want to make sure each branch is healthy.

This is why it is essential to see a specialist therapist who has the knowledge and understanding of causes of pain, as they are best suited to help with solutions. Those solutions will most likely be hands on treatment, correct exercise programme, and postural advice….PLUS, using a pillow to aid a comfortable sleep.

But what kind of pillow? Which pillow? Where do I get it?

When you sleep, are you a side, back, or front sleeper?

Do you move around a lot when you sleep?

These are only some of the questions I take into consideration when looking for a pillow. We are all individuals and all sleep in many different ways.

My advice for a pillow is to find one that is both comfortable but also adjustable.

You need to have a pillow that is supportive, and can be adjusted to support your head in many different positions you move into at night. If you do this you will give your head one of the most valuable gifts……

A good nights sleep!

Here at the clinic we have pillows that are both adjustable and comfortable. Just ask the members of staff who are using them!

If you want to talk to us about neck pain, or about pillows, then please feel free to give us a call. We can arrange a call with one of our specialist therapists, or a discovery visit. Come in and have a feel at one of the pillows that we personally use.

You can reach us at 028 9266 6959, or at

If you want any more information about neck pain and how we can help then click HERE.

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  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background


  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
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Client Care Specialist


  • Have amazing personal and phone communication skills
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  • Able to handle taking payments and managing money


  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education


  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
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  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
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  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.


  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
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  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.


  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
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  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
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  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.


  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.