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Gav Noble Physiotherapy Pilates Client Reviews

I look forward to Pilates every week. The class is great fun and we’ve all become friends which makes it even more enjoyable. The class is always varied and challenges us to improve and become stronger. It’s very rewarding when I can do exercises now which I found difficult at first and thought I would never be able to do!

Audrey

Thanks to team GN we’re glad to say that attending Pilates has been a great benefit. Evidenced by an ability to do things like furniture removal for family members and feeling fit and well enough to do this.

Philip and Trish

Thanks for the Monday morning class, the abs definitely were feeling it yesterday so I must have been doing the exercises right!

Alison

Have to say that I was very happy with the service and care I have received from Laurence and Gavin. I only started recently to try to help strengthen my core and gain relief from back pain. Gavin has quietly adjusted any movements for me, which I have appreciated. I am back to work now so will be attending some of the evening classes instead of the morning ones. Looking forward to them and many thanks.

Julian

Just to say I thoroughly enjoy my weekly Pilates class. Sometimes its a struggle to get there but I always feel the better for going! The classes are relaxed and friendly and I like the fact that the weekly routine varies. It is good to feel like your whole body is getting used. I have a greater awareness of how carrying tension in one part of your body can impact on your whole system.

Lesley

Really enjoying the classes particularly that they are small and you can get individual attention if needed. I find that they really help loosen me up when my back is being troublesome.

Helen

I would like to say how much I enjoy the Pilates classes, you are all so helpful, courteous and above all very professional. Thank you!

Diana

Thank heaven for Pilates on a Wednesday to de-stress 🙂 I have been attending Pilates now for approximately five years, and I really notice the progress I have made – with still plenty to achieve! I found the transition from the large room at Trinity to the Clinic difficult at first but now enjoy the intimacy of the smaller room and ability to get to know my fellow mat mates better.

Louise

I am enjoying Pilates very much. I am much more flexible and energetic than I have ever been. Chris explains each exercises we do, shows us how to do them properly and takes the time to explain what benefits they have. I would recommend Pilates to everyone of all ages.

Maureen

I’ve taken Pilates classes with both Chris and Gavin and can honestly say it’s one of the highlights of my week. This maybe isn’t your typical class, not so much soothing waterfall music and mindfulness, more chilled out tunes and a bit of craic. That said the guys clearly know their stuff, they offer challenging classes and are always on hand to make a correction or offer an alternative. The small classes are great. You always feel that you are in a safe pair of hands. Plus the classroom is always clean which makes a difference from so many other studios.

Alison

Really enjoy the classes, my balance has improved so much.

Noleen

Hi Gav,had a great morning with Chris doing a great full on beginners Pilates class, came out feeling blessed to have found you. My body is so much more flexible & I feel really good after each class. Thank you

Valerie

The Pilates class for beginners is great! Hard work, yes, but everyone is welcome, there is always the possibility to adapt the exercises to personal ability or to take into account a specific pain/issue. I would definitely recommend this class!

Nicole

I would be very happy to recommend Gavin Noble Physiotherapy because

Venue. Very Good
Group sizes. Very Good not too big Class times. Plenty of classes to choose from
Staff. Very friendly and welcoming team of workers. Plenty of laughter. 😀
Instructors. Always feel confident in Pilates class and would be happy to ask for assistance

Keep up the good work

Rae

Absolutely love the Pilates classes. Chris is excellent both at explaining what to do, as I was a beginner, and at making you feel at ease. Nice small classes too so it’s easier to follow and get help when needed. Had no back pain at all while I was attending classes. Would have no hesitation in recommending Gavin and Chris.

Helen

Felt great after my first session! Highly recommend these classes on my 5th class already and my core has already strengthened! The guys are so nice and very friendly 🙂

Jade

I’ve been attending Pilates classes now for 2 years having started as a form of rehab after hip surgery. I initially didn’t know what to expect or if I would even enjoy the class but I think the time frame says it all!! – my hip is strong and pain free, I’ve been through shoulder rehab recently and even now I still look forward to my weekly attendance.

The Pilates classes are engaging and informative with the odd bit of banter thrown in for good measure. The mix of stretches and movements both with and without bands, rings etc. keep attendees challenged, yet Chris is considerate to each persons needs and will willingly alter an exercise to suit as and when needed, so that you as an individual get the most from the class. Nothing is or has been too much trouble.

Work commitments mean I can only get to an evening class. To date I’ve attended classes with Chris on a Tuesday evening, and more recently the intermediate class on a Thursday evening.

Anne

I have been going to Gavin’s class for nearly 6 years now. I find them to be so beneficial as I used to suffer bouts of lower back pain. I was also able to attend the advanced class throughout all 9 months of my pregnancy. Gavin adapted the movements so they were suitable for me. I couldn’t recommend these classes highly enough.

Sarah

Well my story began 3 years ago when walking to work and back started to get pain in my back which graduated down my left leg. Stupidly I tried walking it off and ignoring the fact that my foot was numb. Long story short referred to physio with not a lot of success. A friend suggested Pilates and mentioned a little place in Antrim Street. So decided it was time to do the right thing and signed up for classes. Now in to my 4th year I am still a work in progress but I cannot thank you guys enough. Especially the intensive physio I had with Chris which got the feeling back in my foot and my back is so much better too.

Keep up the good work boys. Great team!
😁 👍⭐⭐⭐⭐⭐

Audrey

To all the handsome Pilate Instructors I have been doing Pilates for about 2 years and I have lost count of the number of times people have said to me “You have lost a lot of weight” . Initially this concerned me as I am not on a diet but then I realised that it must be due to Pilates. It has improved my posture and my core strength. My mental well being has improved. So all in all Pilates is good for the body and soul.

Joyce

Love my weekly Pilates class with Chris. Craic is always good. It is a great way to end the working week – relaxing yet feeling you are doing something to improve general fitness and well- being.

Wendy

I really enjoy pilates and since I started I have really noticed the difference in my body. I feel more flexible and slightly stronger, I’m sure the longer I attend the better I’ll feel.

Chris has been a fantastic instructor. He makes me feel relaxed in class and takes on board what everyone says regarding health issues.

I feel dizzy at times when lying on the floor and he has helped make me more comfortable by getting higher and softer neck blocks.

I know it sounds like a small gesture but it really makes a difference.

Alanna

I liked that the class was small so the instructor (Chris) was able to keep an eye and give us one to one help if we required.

Although he worked us hard it was all very friendly banter and time passed really quickly .

The equipment was great and everything we needed was all supplied so all we had to do was turn up.

I do hope to get back to Pilates soon , I found that it really helped strengthen my core which in turn helped the issues i have with my back.

Joanne

Initially I joined not knowing what to expect and to accompany a friend, but since joining I have found it to be very beneficial and thoroughly enjoyable. Both Chris and yourself are excellent instructors and make the class fun and the time goes really quick. Each week is varied and targets all areas. Being told that we have improved is good to hear and we are never made to feel silly if we can’t completely master every movement.

Joan

As you know, I think the Pilates sessions are great! I really enjoy the camaraderie in the class and the opportunity to build strength and flexibility, often in areas I didn’t know I was deficient. I particularly enjoy the classes where there are lots of progressions and I feel pushed to work hard and develop.

Karen

I really have only positive things to say. I really enjoy the class and never have to persuade myself to go, unlike other forms of exercise that I’m less enthusiastic about!

I think you both do an excellent job at explaining the exercises and providing variety in the classes. I also feel you have gauged the level of the class very well and made it incrementally more challenging in a manageable way.

Emma

I go to Chris’s class on a Tuesday at 7. I find it great – a good mix of different exercises each week.

Geralyn

I enjoy the variety of the exercises.
The Pilates class has helped my joints to feel much more supple & I feel stronger.
Everyone attending the classes is very friendly and all the instructors make the class enjoyable.

Noelene

Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.

Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics
  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours