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Find Out About Spinal Stenosis

Apr 23, 2021

Spinal
Stenosis

You may have heard of term Spinal Stenosis, or maybe even diagnosed with the condition. However, did you really understand what it is and what can be done to help? Read on to find out more.

What is spinal stenosis?


The
spinal cord, nerves and arteries are housed by the spine, which acts as a hard
electrical casing to support and protect these vulnerable structures. The spine
has a hollow column that allows the spinal cord to run from the brain to the
rest of the body. At each spinal segment, nerves exit the spine and supply the
tissues of the body. There is also an intricate network of small veins and
arteries that provide blood to the spinal cord and vertebrae, providing them
with the nutrients needed to operate.


Spinal
stenosis is characterized by a narrowing of the spaces that house the spinal
cord, nerves and blood supply. A variety of factors can cause spinal stenosis,
however overwhelmingly it is caused by degenerative changes to the spine as we
age. Many people over the age of 60 will have spinal stenosis; however, not all
will have pain. Clinically, spinal stenosis is used to describe the painful
symptoms of this condition rather than just the narrowing itself.

What are the symptoms?

Pain with walking or standing that radiates into the hips, thighs and
even feet is the hallmark of spinal stenosis. Usually, this pain will be
reduced with rest and forward movements of the spine. Spinal stenosis is a
progressive condition and symptoms will gradually increase over time. The pain
is often described as a deep radiating ache and can be associated with fatigue,
heaviness, weakness and numbness. It can affect just one leg, however more
often will be felt in both legs. There
will often be associated back pain; however, leg pain is usually the most
severe complaint.

How can physiotherapy
help?

There are many conditions that need to be excluded before a diagnosis
can be made. Your physiotherapist is able to conduct a thorough examination and
accurately diagnose this condition. In some cases, imaging may be requested. As
mentioned earlier, many people have stenotic spinal changes without symptoms.
Surgery to decompress the restricted nerves and stabilize the spine are used in
very severe cases.

For
mild to moderate cases of spinal stenosis, physiotherapy can be extremely
beneficial. Your physiotherapist can
help you manage your pain through hands-on techniques and by providing a
targeted exercise program based on biomechanical assessment. They are also able
to help you to understand and manage your day in a way that helps to reduce
flare-ups and maintain muscle strength.

If
surgery is the right choice for you, your physiotherapist is able to guide you
through this treatment pathway, helping you to prepare and recover from surgery
to get the best outcome possible.

  1. If you want to find out more about what to do for back pain, then click


    here


    .

None of the
information in this newsletter is a replacement for proper medical advice.
Always see a medical professional for advice on your condition.

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Physiotherapist
  • Are you comfortable working with different people to achieve their health goals?
  • Are you stuck in a boring job with little chance of learning, development or career opportunity?
  • Do you want a fresh flexible opportunity that will allow you to grow professionally and personally?
  • Our dynamic and fun business is looking for the right person to join the team.

Ideal Characteristics Required 

  • People person
  • Highly motivated
  • Outstanding references
  • You actually want to learn and work

Why work at Gav Noble Physiotherapy? 

  • Join an established, respected and busy set of clinics

  • Excellent work environment with learning opportunities in both Clinical & Business

Skills Required 

  • Commitment to ongoing professional development
  • Demonstrated ability to work as part of a team
  • Practical and able to problem solve
  • Demonstrate ability to market and advertise your skills
  • Able to use a computer
  • Strong musculo-skeletal and manual therapy background
  • Relevant Qualification 

Desirable skills/interest 

  • Manual therapy
  • Pilates training
  • Dry needling
  • Kinesio tape
  • Marketing/Business
  • Previous MSK Private Practice background

Perks

  • Opportunities for developing manual therapy skills.
  • Mixed Caseload
  • Flexibility, accountability, autonomy, transparency
  • Ability to make changes and improvements to clinical practice easily and quickly.
  • Flexibility and freedom to be creative in your approach with patient care
  • Flexible working hours
Client Care Specialist

THIS JOB WILL BE PERFECT FOR YOU IF:

  • Have amazing personal and phone communication skills
  • Have a record of speaking to people at length and the ability to deal with complaints in an empathetic manner
  • An understanding of KPIs in business and the ability to optomise their own performance
  • Help our clients get the best outcomes they can
  • Want to learn on the job and are keen in evolve your current skills
  • Computer and Social Media Literate
  • Able to handle taking payments and managing money

THE OPPORTUNITY:

  • Join a hard working, fun group who enjoy making a difference every day you come into the clinic
  • The opportunity to make a real difference in people’s lives and health through communication and education

IF YOU CAN SEE YOURSELF:

  • Helping potential clients determine if our clinic is the right fit for them and their problem?
  • Answering and returning phone calls of potential, current and past clients?

JOB TITLE: Client Care Specialist

  • Are you comfortable with talking to strangers both in person and on the phone?
  • Are you a motivated to learn?
  • Is being “organised” a top priority in your life and are you able to multi-task and prioritize projects, while simultaneously meeting deadlines and prioritizing your day?
  • Can you communicate effectively with people from all different backgrounds – both written and verbal?
  • Are you able to speak up when you see something that is not working and can you anticipate the needs of other people because you show up for work knowing that the smallest details always make the difference?
  • Do you have a positive outlook on life? Are you flexible and open to change, committed to learning?

THE ROLE:

  • You will be responsible for managing a busy front desk and waiting room.
  • experience, meeting and greeting our patients, answering the phone, converting inquires into paying patients and ensuring that all of our patients are looked after and made to feel welcomed whenever they enter your world.
  • Ultimately, your job is to help us grow the revenue of the clinic by booking in new patients via the phone or those who walk into our clinic directly and excelling at retaining those patients as lifelong customers of the business.
  • You’ll do that by creating the type of customer service experience that patients will be happy to pay for – and just as happy to tell others about.

THE TASKS:

  • Communicate the value of our services (in person and on the phone) and be able to explain how what we do, is worth the price we are asking
  • Successfully handle price objections.
  • Hold a lengthy (at least 15-20 minute) conversation with new patients on the phone ensuring that patients are committed and bought into our service.
  • Provide an exceptional waiting room environment for our patients that they’ll look forward to coming back to.
  • Ensure that people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved in physical therapy.
  • Ensure people show up excited for their first appointment after scheduling.
  • Communicate with patients before, during and after appointments to ensure satisfaction is being achieved.
  • Ensure that all invoices are raised on time, every time and are sent to the appropriate person (in house or externally).
  • Organise and plan all schedules – maximising efficiency and revenue for the clinic.
  • Foster deep relationships with patients ensuring NP score hits agreed levels.
  • Develop and regularly update the procedures library so that every aspect of the role is documented and can be achieved by anyone else in the business.

SKILLS/COMPETENCIES NEEDED:

  • Be able to hold meaningful conversations with prospective patients on the phone for longer than 20 minutes (empathy).
  • Be able to answer all questions asked on the phone in a such a way that increases the likelihood that the person asking will want to become a customer (insightful and knowledgeable).
  • Recall names and faces of patients and in doing so making all our patients feel welcomed and remembered.
  • Provide a warm and welcoming greeting to patients when they arrive in the clinic (experience).
  • Organisation and planning: plans and organises, schedules and budgets in an efficient, productive manner.
  • Focuses on key priorities.
  • Follow through on commitments: lives up to verbal and written agreements regardless of personal cost.
  • Demonstrate an ability to quickly and proficiently understand and absorb new information.
  • Attention to detail: does not let important details slip through the cracks.
  • Persistence: demonstrate tenacity and willingness to go the distance to get something done.
  • Proactivity: acts without being told what to do.
  • Bring new ideas to the company.

WHAT WE WILL DO FOR YOU:

  • Provide you with ongoing training and support in the field of customer service and front desk administration.
  • Give you an amazing environment to work in that includes working with a team of wonderful and very supportive staff – as well as very
  • friendly customers.
  • Opportunity to develop and grow in a team that is value driven and strongly encourages personality based service.
  • Competitive salary with chance to earn even more as we grow as a result of your impact.

Salary: On Application.

Hours: Full time, 37.5 hours.